Doctor of Philosophy in Information Systems

2018 - Current

Indian Institute of Management, Calcutta, IN

Ph.D. in Management Information Systems with a focus towards digital design, persuasive systems and digital nudging.

Post Graduate Diploma in Management

2015 - 2017

Indian Institute of Management, Sambalpur, IN

PGDM in General Management, graduated in top 5.

Bachelor of Technology in Electronics

2008 - 2012

BVCOE, GGSIPU, Delhi

Bachelor of Technology in Electronics and Communications, graduated in top 5.

Product Manager

• Leveraged a deep understanding of business drivers and future/current business capabilities to steer projects towards targeted outcomes. Product Strategy Development:
• Led creation of product strategies aligned with organizational objectives, outlining clear visions and milestones.
• Aligned product strategies with market demands, ensuring relevance and competitiveness.
• Developed comprehensive roadmaps with iterative milestones, adapting to evolving market needs.
• End-to-End PDLC:
• Engaged in all PDLC phases, ensuring seamless coordination among cross-functional teams.
• Streamlined workflows to enhance collaboration and efficiency across development stages.
• Established rigorous testing protocols, ensuring product quality at each PDLC stage.
• Implemented iterative design improvements based on user feedback and usability testing.
• Empowered teams to ideate and implement innovative tools, fostering a culture of innovation.
• Focused on tangible results, ensuring tools met organizational needs and added significant value.
• UX Research and UI Design Contributions:
• Conducted extensive user research, translating insights into intuitive, user-centric UI/UX designs.
• Collaborated closely with design and development teams for seamless integration of user-focused solutions.
• Implemented iterative design improvements based on user feedback and usability testing.
• Architectural Blueprinting & Requirement Documentation:
• Process Re-engineering and Automation
• Spearheaded process re-engineering initiatives resulting in substantial efficiency gains.
• Integrated ML and AI technologies, optimizing hiring processes and compliance-related workflows.
• Redesigned systems for compliance while improving operational efficiency simultaneously.
• Data-Driven Decision-Making and Optimization:
• Utilized business drivers to make data-driven decisions, ensuring project alignment with objectives.
• Guided projects toward targeted outcomes through informed data-driven strategies.
• Leveraged data insights for continuous improvement, optimizing processes for enhanced performance.
• Initiated and implemented continuous improvement programs, fostering innovation and excellence.

Senior Applications Engineer | Snapdeal.com | E-Commerce

May’14 to Sep’15

• Led a team of 8, overseeing the development, maintenance, and security of Supply Chain Applications. Engineered an integration environment facilitating seamless communication among Finance, IT, Analysts, and other departments, enhancing database functionality.
• Spearheaded the team in pioneering Pre-Serviceability for orders, resulting in elevated customer retention and increased throughput rates. Devised an advanced algorithm predicting customer profitability, optimizing business strategies.
• Contributed significantly to the creation of a nationwide Technology Transfer Process for sellers, ensuring efficient knowledge dissemination and uptake.
• Accountable for:
• Conducting independent reviews, addressing reporting parameter issues with process owners, and facilitating effective closure in coordination with management.
• Delivering Ad hoc Analysis, Predictive Models, Profiling, Segmentation, and MIS through comprehensive dashboards, fostering data-driven insights.
• Architecting an integration framework for Finance, IT, and other departments with Supply Chain databases, streamlining operations and establishing regular MIS reporting structures.
• Orchestrating seamless API integrations with courier partners and client systems for wallet integration, warehouse management, and serviceability enhancements.